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FREQUENTLY ASKED QUESTIONS

  • IS NEUTRA-LYZE HEALTH CANADA APPROVED?
    Neutra-Lyze is a broad spectrum disinfectant, registered and approved by Health Canada.
  • WHAT IS THE HEALTH CANADA DIN NUMBER?
    Neutra-Lyze Drug Identification number (DIN) is 02449636.
  • IS NEUTRA-LYZE EPA REGISTERED?
    Neutra-Lyze is registered with Health Canada as a hospital grade disinfectant (DIN 02449536). For our US customers, we sell Ultra-Lyte which is the same formulation as Neutra-Lyze and it is EPA registered (868954-1).
  • WHAT IS THE EPA NUMBER?
    Ultra-Lyte is our equivalent product to Neutra-Lyze which is approved by the EPA. The Master EPA number (87742-1).
  • DOES NEUTRA-LYZE KILL SARS-CoV-2 (COVID-19)?
    Neutra-Lyze meets the Health Canada’s criteria for use against SARS-CoV-2, the virus that causes COVID-19 and has demonstrated effectiveness on hard and non-porous surfaces when used in accordance with the directions. Neutra-Lyze is a ready-to-use formulation. In addition, Neutra-Lyze is listed on Health Canada’s List of Disinfectants with evidence for use against COVID-19.
  • IS THE NEUTRA-LYZE READY TO USE?
    Neutra-Lyze is ready-to-use and no dilution is required.
  • CAN NEUTRA-LYZE BE DILUTED?
    Neutra-Lyze is ready-to-use and should not be diluted.
  • DOES NEUTRA-LYZE NEED TO BE WIPED OFF OR RINSED?
    Neutra-Lyze does not need to be wiped off and does not require to be rinsed.
  • DOES NEUTRA-LYZE HAVE TO BE USED ONLY WITH A SPRAYER?
    Neutra-Lyze is formulated for use with a mechanical, manual or battery/power operated sprayer. It can also be applied manually with a mop, or clean cloth.
  • WHAT ARE THE ADVANTAGES OF USING SPRAYERS TO DISPERSE NEUTRA-LYZE?
    The quickest way to disinfect a hospital room, an entire basement, or a school gym is by using a sprayer that can create a fine mist to treat objects, walls, floors, and ceilings in a matter of just a few minutes. Sprayers and misters can dramatically cut the time to disinfect large areas. Neutra-Lyze is one of the few disinfectants that can be dispersed in this manner because Neutra-Lyze is non-corrosive to treated surfaces and objects.
  • DO YOU HAVE TO USE PPE WHEN APPLYING NEUTRA-LYZE?
    PPE is not required; however, we do recommend PPE be used when spraying fine mist.
  • IS NEUTRA-LYZE SAFE TO USE AROUND CHILDREN OR PETS?
    Neutra-Lyze is safe to use around children and pets.
  • IS NEUTRA-LYZE SAFE FOR ME TO USE NEUTRA-LYZE WHILE I AM PREGNANT/NURSING?
    Neutra-Lyze is great to use all around the house, to keep a clean and disinfected environment for your children and your pets. HOCl is recognized as a safe, active ingredient. In normal condition of use of the disinfectant, no harm to pregnant or nursing women can arise.
  • WHAT KIND OF PUMP SHOULD BE USED IN PAILS AND DRUMS?
    A plastic pump should be used in pails and drums. Metal should not be used.
  • WHAT IS A SANITIZER?
    A substance, or mixture of substances, intended to reduce the number of microorganisms on inanimate surfaces or in water or air.
  • WHAT IS THE DIFFERENCE BETWEEN A FOOD-CONTACT SANITIZER AND A NON-FOOD-CONTACT SANITZER?
    A food contact sanitzer, at a minimum, reduces the level of Staphylococcus aureus and Escherichia coli by 99.99% on a food contact surface within one minute. A potable water rinse is not allowed after sanitation of a food-contact surface. A non-food-contact sanitzer, at a minimum, reduces teh level of Staphylococcus aureus and Klebsiella pneumoniae or Enterobacter aerogenes by 99.9% on non-food contact surfaces within 5 minutes.
  • WHAT DOES “NO RINSE REQUIRED ON FOOD CONTACT SURFACE” MEAN?
    “No rinse required on food contact surfaces” is a safety rating given by NSF International (previously the National Sanitation Foundation). The NSF testing guidelines are a continuation of the USDA product approval and listing program, including the FDA. Neutra-Lyze is rated “no rinse required on food contact surfaces” by Health Canada, meaning Neutra-Lyze is approved for use in commercial or residential kitchens to control bacteria, viruses, and mold without the need to wash/rinse the area with water after Neutra-Lyze is applied.


  • DOES NEUTRA-LYZE CONTAIN VOCs?
    No. Neutra-Lyze does not contain volatile organic compounds.
  • HOW SHOULD NEUTRA-LYZE BE STORED?
    Store in original closed container in a cool, dry place away from heat and open flame. Do not allow product to become overheated in storage. Avoid prolonged storage temperature above 40°C or 90°F. Avoid from freezing. Storing Neutra-Lyze according to directions otherwise it may cause increased degradation of the product, which will decrease product effectiveness.
  • WHAT IS THE SHELF-LIFE ON YOUR PRODUCTS/WHEN DO THEY EXPIRE?
    Neutra-Lyze has a shelf life of one year, however it begins to degrade once opened and should be used as soon as possible after opening.
  • MANY CLEANING PRODUCTS CLAIM TO BE DISINFECTANTS, BUT AS A CONSUMER, HOW DO I KNOW THAT NEUTRA-LYZE REALLY KILLS GERMS?"
    "Disinfectant" is a legal term that can only be stated on product labels that have been proven to kill 99.99% of specific pathogens. These tests are predetermined by Health Canada. In addition to germ kill data, scientists review the product for other characteristics such as: how toxic the product is to our environment, directions for safe and effective application, storage, disposal and handling plus a complete review of the health and safety profile of the product. When Health Canada is satisfied with all the scientific data, the product is registered and issued a DIN number. The product can now be called a disinfectant or a fungicide. The DIN number for Neutra-Lyze Disinfectant is 02449536.
  • WHAT IS THE DIFFERENCE BETWEEN CLEANERS AND DISINFECTANTS?
    Cleaners are not registered with Health Canada and do not require registration to be sold into the marketplace. Cleaning products do not kill germs and cannot make any public health claims on their labels that they do kill germs. Watch out for "antimicrobial" cleaners or other marketing terms that allude to killing germs. A good rule of thumb to distinguish between cleaners and disinfectant is to make sure the product has a DIN or EPA number on the label. If there isn't an DIN or EPA number on the label, be safe and just use the product to clean up dirt and other organic matter.
  • CAN I CLEAN AND DISINFECT IN ONE STEP?
    Yes, as long as the surface to be disinfected is not excessively dirty. Our disinfectants are tested with a 5% organic load on the surface to simulate real life use, so they will be effective on a lightly soiled surface (and Neutra-Lyze has been formulated to break down and penetrate through even more debris). If there is visible debris/dirt, it is necessary to “pre-clean” to remove this prior to application because debris can be a physical barrier preventing contact with the organisms and preventing the product from working. It is best to use some of the Envirowise’s Ultrazyme Multi-Purpose Cleaner or Grimebuster Degreaser to first clean up the visible dirt, so the disinfectant can get to work. Make sure you read and follow the Health Canada registered Neutra-Lyze label.
  • WHAT ARE THE KILL CLAIMS ASSOCIATED WITH NEUTRA-LYZE (BACTERIA, VIRUSES)?"
    Visit our corporate and product websites for a full list of pathogens including bacteria and viruses Neutra-Lyze is proven to kill. https://www.neutra-lyze.com https://www.envirowisesolutions.com
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